Prestigious clients and their reviews.
Results speak for themselves, and we love to let our clients speak for (and about) us. Here are a few highlights from over 300 positive reviews we have received so far.
Some of our clients:
Customer stories – our favorites, summarized briefly for you.
Quellenhof Resorts
Four establishments, one partner – we have been advising, supporting and training the teams at Quellenhof Resorts for years now, covering everything from ASA Hotel and orderando to software and process optimisation.
Highlights:
- ASA Hotel at all the group’s hotels
- orderando at all the group’s hotels
- Software consulting
- Process optimisation
Hotel Therme Meran
There is strength in numbers, and with more than 130 guest rooms and diverse requirements, Hotel Therme Meran is a dream client for us. The scope of our work for them encompassed ASA Hotel, orderando, and software and process optimisation.
Highlights:
- ASA Hotel
- orderando
- Software consulting
- Process optimisation
Apfelhotel
The charming Apfelhotel run by Maria and her family has been our partner from day one. The services we provided included ASA Hotel, orderando, and server infrastructure as well as IT and process optimisation.
Highlights:
- ASA Hotel
- orderando
- Server infrastructure
- #noworrIT
- Microsoft 365
- Software consulting
- Process optimisation
SomVita Suites
For SomVita Suites in Tirol, near Meran, we devised a (nearly) all-inclusive package that included ASA Hotel, orderando, an IT concept for their renovation project, a few other things and, more importantly, lots of peace of mind.
Highlights:
- ASA Hotel
- orderando
- IT concept for renovation project and support during construction
- Network and Wi-Fi
- Server infrastructure
- #noworrIT
- Microsoft 365
DAS GERSTL Alpine Retreat
DAS GERSTL is a family-run hotel located in the idyllic upper Vinschgau valley. We’ve been supporting them with diverse services, including ASA Hotel and orderando as well as process optimisation and consulting in the software and accounting areas.
Highlights:
- ASA Hotel
- orderando
- Software consulting
- Process optimisation
- Accounting consulting
Palm Garten Boutique Hotel
We are ready to cross oceans and continents for our clients, and this is exactly what we did for Palm Garden Boutique Hotel, in Kenya – they chose us for the seamless integration of ASA Hotel and orderando as well as for process optimisation.
Highlights:
- ASA Hotel
- orderando
- Software consulting
- Digitalisation
Hotel DIEDRICH Wellness & Spa
Rich in tradition – since 1898. Tradition lives on through progress, and we are proud to introduce our customer from Germany in the beautiful Sauerland region.
A key part of our collaboration with Hotel DIEDRICH was the seamless transfer of all data from the previous PMS system to ASA Hotel, allowing the team to continue working directly without any interruptions. And it went more than smoothly!
Highlights:
- ASA Hotel
- orderando
- Software consulting
- Process optimisation
"... it’s really great to see how quickly you’re advancing in development and constantly introducing new improvements. There are also little surprises here and there that unexpectedly make life easier!"
Leander Diedrich
DIEDRICH Wellnesshotel & Spa
"We are thoroughly satisfied with the hotelfabrik team. The customer service is quick, competent, always available, and very friendly. You can reach out to hotelfabrik with any problem, question, or request, and you always get a prompt solution. Thank you for the collaboration!"
Mara Theiner and family
Hotel Weisses Kreuz
"We’ve been working with hotelfabrik since it was established – and with good reason! We’re impressed by their competence, responsiveness and tailored solutions. We’re grateful for the great teamwork and wholeheartedly recommend choosing hotelfabrik."
Maria Pichler and family
Apfelhotel
"We have been on board with hotelfabrik since the day they founded the company, so we’ve known their team for many years now. They never fail to impress with their innovative ideas, fast service, customer- and solution-oriented approach and flawless professionalism. As a group of resorts, our room and pricing strategy is naturally very complex, but the team at hotelfabrik always have the perfect solution. We know we’re in the best of hands and highly recommend them!"
Carolin Dorfer and family
Quellenhof Resorts
"We are always impressed by the quick processing and the solutions the hotelfabrik team provides us. They are an important partner in today's complexity of programs and the growing digitalization for us and Golserhof."
Hiltrud Gufler and Patrick Mair
Hotel Golserhof
"hotelfabrik is the partner we needed for flexible and customised service around the ASA Hotel software."
Rudi Theiner, General Manager
Hotel Therme Meran
"The company hotelfabrik impresses with fast and reliable service, stays up to date, and is open to new ideas and suggestions. The service team ensures that the supported software solutions function flawlessly around the clock. Thank you!"
Stefan Margesin - Manager
Quellenhof Resort Lazise
"Whether we have a question, a problem, or a request, the hotelfabrik team is always there to help. You get a quick response, and most importantly, the solution is very competent and helpful. We are extremely satisfied!"
Patricia Pirhofer with family
Hotel Paradies
"hotelfabrik supported us in optimising our processes and implementing a tailor-made IT solution with ASA Hotel and the orderando ordering app. They provided us with professional software and accounting consulting that helped us a lot in making our internal processes more efficient and offering our guests an even higher standard of service. We are extremely satisfied with this partnership, and highly value the reliable, competent support hotelfabrik offers us."
Lukas Gerstl
Das Gerstl, Alpine Retreat
"We thank hotelfabrik, especially Stefan Theiner, for the years of excellent support with IT questions and ASA. Top-notch customer service and consistently quick fulfillment of our requests/needs. We feel very well taken care of."
Beatrix Waldner & Astrix Eisenkeil
Hotel Meranerhof
"A big thank you to hotelfabrik and Georg in particular for the great teamwork. It was all very enjoyable and it worked like a charm."
Manni Florian
Palm Garten Boutique Hotel
"We are very satisfied with the service from hotelfabrik!"
Family Mair
Hotel Hirzer 2781
"hotelfabrik has impressed us with its offering, from the installation to the after-sales service, with every aspect of their service. As a new business, we experienced some technical issues at the beginning, but the team was immediately reachable, allowing us to resolve initial difficulties right away. We thank you for the good cooperation and can only recommend hotelfabrik."
Franziska & Roland Oberhofer
Hotel Milla Montis
"Thanks to hotelfabrik, we have implemented a future-proof IT infrastructure in the SomVita Suites, featuring strong WiFi, a reliable network, and Microsoft 365. With ASA Hotel and the Orderando app, we provide digital comfort and ensure smooth operations – all in the spirit of the #noworrIT approach."
Alexander Somvi, Junior Chef
SomVita Suites
"We thank hotelfabrik, especially Stefan Theiner, for the years of excellent support with IT questions and ASA. Top-notch customer service and consistently quick fulfillment of our requests/needs. We feel very well taken care of."
Heidi, Judith and Paula
Villaverde Aparthotel
"The hotelfabrik team is a young and highly committed team. We appreciate the quick, competent handling and personal service. We are very satisfied and can wholeheartedly recommend this company."
Anna Zagler mit Familie
Am Sonnenhang
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