Familotel Sonnenpark - A Success Story

The Familotel Sonnenpark in Willingen, one of the leading family hotels in the Hochsauerland region, offers a comprehensive all-inclusive experience for the whole family across 18,000 m². To meet the growing demands and optimize internal processes, the hotel management decided to switch the existing Property Management System (PMS) from Gastrodat to ASA HOTEL.

We have summarized the project highlights for you.

Challenges, Solutions & Results

The challenges

The main requirement was to implement a flexible and user-friendly PMS that not only streamlined internal processes but also seamlessly integrated with the hotel's existing third-party systems.

The solutions

With ASA HOTEL, a modern PMS was introduced, characterized by its ease of use, extensive functionalities, and flexible interfaces with existing systems. Successfully integrated systems include:

  • ReGuest Hotel CRM with intelligent guest communication
  • Vioma Channel Manager for seamless management of online booking channels
  • hotelfabrik AlpineBits Engine for an optimized direct booking experience
  • Rateboard Revenue Management System for data-driven and dynamic pricing
  • ASA Booking Plan SPA
  • ASA Housekeeping Tool

All relevant interfaces were successfully activated and tested during the implementation, ensuring smooth collaboration between the systems.

The result

Thanks to the successful implementation of ASA HOTEL and the seamless integration of existing third-party systems, Familotel Sonnenpark was able to:

  • Optimize internal processes: Processes are now running more efficiently and without errors.
  • Improve service: Guests benefit from quick and precise handling of their requests.
  • Save time and resources: Automated systems allow the team to focus on the guests.

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A real added value

„The switch to ASA HOTEL was carefully planned and successfully implemented. This has noticeably improved our daily operations, and the quality for our guests has increased. A big thank you to the hotelfabrik team for their professional support!“

Marc Vollbracht
Owner of Familotel Sonnenpark

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